场外收款机构常见问题一般资料

The City of Los Angeles is committed to utilizing all available resources to increase the collection of monies legally owed to the City. The City makes several attempts to collect in-house before the delinquent accounts are referred to collection agencies.

The City has entered into contracts with six outside collection agencies to help improve the collection of delinquent accounts. 市有关部门, 包括十大网赌软件, 提交拖欠帐款5美元,直接向讨债机构缴付$ 000或以下. 其中涉及的会计类型包括营业税, 虚警费过高, 非法张贴招牌的收费, 许可证费用, 酒后驾驶应急响应成本回收, 城市财产损失, 等.

市政部门也会提交超过5美元的拖欠账户,000元予全港筹款小组, where accounts are worked in-house and select accounts and judgments are referred to the collection agencies.

The following are the six collection agencies currently under contract that were selected by the City of Los Angeles through the competitive Request for Proposal (RFP) process:

AllianceOne应收账款管理公司.
一般查询和具体问题(投诉)的电话号码, 账户查询, 主管):(877)541 - 8420

凯恩 & 维纳公司公司.、dba凯恩 & 维纳
一般查询的电邮地址: ca@caine-weiner.com
一般查询电话:(818)226-6000
电话 number for specific issues (complaints, 账户查询, supervisor): (818) 251-1780
以上具体事项的电子邮件地址: 粘土.Small@凯恩-维纳.com

吉拉有限责任公司f/k/a吉拉公司,d/b/a市政服务局
消费者/债务人查询电邮地址: www.msbselfserve.com
一般查询电话:(800)866-9436或(800)616-0166
电话 number for specific issues (complaints, 账户查询, supervisor): (800) 568-7004
以上具体事项的电子邮件地址: www.muniserv.com

哈里斯及哈里斯有限公司.
一般查询的电邮地址: government@harriscollect.com
一般查询电话:(855)326-7913
电话 number for specific issues (complaints, 账户查询, supervisor): (312) 423-7569
以上具体事项的电子邮件地址: fwalker@harriscollect.com

先锋信用恢复公司.
一般问题和具体问题的电子邮件地址: PCR_LA@pioneer-credit.com
一般查询和具体问题(投诉)的电话号码, 账户查询, 主管):(888)295 -7845

遍及全球的系统公司.一家EGS公司
一般查询和具体问题的电子邮件地址: http://tsico.com/contact-us/
一般查询电话:(800)331-8019
电话 number for specific issues (complaints, 账户查询, supervisor): (800) 331-8019

上述机构均提供一级及二级收集服务, 除了先锋信用恢复. Delinquent accounts are initially placed by the City with the agencies for primary collection services for a period of nine months. 9个月后仍未收回的账户, 然后,它被金融城重新分配给另一家机构,从事二次收集服务.

常见问题

Why am I receiving a collection notice from a private collection agency on behalf of the City of Los Angeles?

The City of Los Angeles entered into contracts with six private collection agencies in order to help reduce the City's delinquent accounts. The collection notice you received follows several unsuccessful attempts by the City department to obtain payment for services, 对你拖欠的税款或估价.

我如何证实这不是一个骗局?

The following six collection agencies are under contract with the City of Los Angeles on a citywide basis:
AllianceOne应收账款管理公司.,凯恩 & 维纳公司,公司.dba市政服务局(MSB),哈里斯 & 哈里斯公司., Transworld系统公司.以及先锋信用恢复公司. (总的来说,收集机构).

我的个人帐户信息是否保密?

是的, the contracts with the collection agencies stipulate that any information provided by the City on delinquent accounts will be used solely for the purpose of collections. This information is to be held in the strictest of confidence and used for no other purpose. The collection agencies are to operate within applicable guidelines set forth by the Federal and State regulations regarding fair debt collection practices.

关于我账户的细节,我应该打电话给谁?

Please contact the collection agency directly at the phone number that appears on your collection notice, 因为他们目前负责您的账户收款.

我需要多长时间回复这张领取通知书?

当你收到托收通知时,你的账户已严重拖欠. 你应该立即联系讨债机构安排付款.

我应该向收款代理公司或提供服务的部门付款?

你应该直接向讨债公司付款. 付款到市政部门将不会更快地清你的账户, 因为您的账户已经转到讨债公司了. 不过,市政总署也接受邮寄或在公共柜台付款.

如果我不响应收集通知会发生什么?

Collection efforts will continue and your account may accrue additional penalties and interest. 讨债机构可能会向不同的信用机构报告你的拖欠情况, 哪些会影响你的信用评分. 十大网赌软件也可能选择提起法律诉讼来收回这些资金.

收款机构是否被授权提供付款计划?

是的,讨债机构可以提供和协商付款方案. 授予支付计划的决定将根据具体情况作出. 然而, the collection agencies do not have the authority to compromise any claim on behalf of the City.

我如何核实金融城是否收到我的付款?

The quickest way to verify payment has been received is by contacting the collection agency directly.

If I pay the Collection Agency directly, how long will it take for my account to be credited?

请注意那笔现金, 汇款单, cashier's check and credit card payments will be credited to your account upon receipt by the collection agency. 如果你的账户全部付清,他们将停止收款. 然而, 如果你用个人支票支付, the collection agency will only post payment to your account once the check has cleared.

我的账单里有加托收费吗?

是的,根据洛杉矶行政法第5条.181 (c), persons indebted to the City of Los Angeles for delinquent accounts or any obligations owing to the City, shall be liable for the underlying obligation and all costs incurred to effectuate collection of those items.

If I recently remitted my payment to the City, should I disregard this collection notice?

即使你最近已提交缴款,也不应无视托收通知书. Please be advised that once your account has been placed with a collection agency it is your responsibility to inform the collection agency that you have remitted payment. The collection agency will only stop its collection efforts upon payment verification by the City. 每个收款机构提供一个纠纷解决流程. 一旦一个帐户被放置在收款机构, 你应该直接联系他们来解决争端.

这张托收通知书的金额中包括利息和罚款吗?

是的, 除非城市条例禁止, 市政部门可以对拖欠账款收取罚款和利息.

如何举报收债机构的侵权行为或提出正式投诉?

因为每个讨债机构都提供自己的纠纷解决程序, your complaint may be resolved by contacting the collection agency directly through the contact information listed on their collection notice. You should also write the 十大网赌软件 Citywide Billing and Collection Program at City Hall, 200 N. 洛杉矶春街1225室,90012,来投诉. The collection agencies will be required to respond to the City regarding any complaint received by the City against the collection agency relative to handling of a City account.

 如果我被信用局举报了,该怎么办?

Your credit rating may be affected, which could impact your ability to receive future credit. To avoid this, please contact the collection agency immediately to arrange payment on your account.

How long will it take for my name to be removed from the credit bureau files after payment and how long will it affect my credit?

根据公平信用报告法, collection information may remain on your record for seven (7) years from the date of delinquency with the original creditor.

Whom can I contact in the City if I have additional questions regarding use of outside collection agencies?

你可以通过电话(213)978-7900联系财政办公室全市征集项目, 额外的问题, 评论, 以及关于催收代理程序的建议. 然而, 请注意关于状态的问题, 或平衡, of your account should be directed to the specific collection agency handling your account.